ࡱ> #` *bjbj\.\. \>D>D"(> > > >     >>>8v4 FJBB"ddd,,,HHHHHHH$(LhNpI $( I> > dd,IN""" |> Rd 8dH" H""@ " aEd6 `Y"\>*!p]DLHzIFJDO!OaEaEO uE`,F"4,,,II@"p,,,FJ    D      > > > > > >   Canadian Executive Service Organization Canadians Sharing a Lifetime of Experience What is CESO? CESOs mission is to build capacity in governance and economic development through the transfer of knowledge and skills by Volunteer Advisers. CESO is a volunteer-based, non-profit organization that helps to strengthen individual businesses, organizations and communities and enhances self-sufficiency and sustainability by building capacity in economic development and governance. It does so by drawing on its volunteers, many with senior executive and technical experience and expertise gained in a wide range of industries, to provide management, technical, and policy development assistance, in Canada and around the world. More than 3,000 distinguished Volunteer Advisers (VAs) on the CESO roster share their professional talents by serving as mentors, advisers and trainers to our clients and partners. CESO National Services supports action by local people, businesses and communities to create economic opportunities, build strong governance practices and enhance social conditions, with an emphasis on sustainability and inclusiveness. Every year, CESO completes approximately 2,000 assignments in collaboration with Canadian Aboriginal, non-Aboriginal, and international clients. Since its inception in 1967, CESO has carried out more than 20,000 International assignments in more than 70 countries. CESO has assisted governments, multilateral institutions, businesses and organizations in Africa, Asia, the Americas, the Caribbean, the Pacific Rim, and Eastern Europe including countries of the former Soviet Union. Since 1969, CESO has completed more than 25,000 assignments within Canada through its ten regional and volunteer offices. Our national programs reach out to Aboriginals and non-Aboriginals and offer targeted programs aimed at youth and women. What is CESOs Focus? With emphasis on outputs and measurable results, CESO achieves its goals by providing highly experienced Volunteer Advisers on assignments. CESOs operating philosophy is based on the value of transferring knowledge from Canadian experts to clients and partners. Throughout Canada, CESO provides assistance aimed at improving governance practices, encouraging economic development to strengthen economies and communities, and helping communities in need achieve greater self-sufficiency and growth. Internationally, CESO assists countries achieve the UN Millennium Development Goals of alleviating poverty and creating sustainable livelihoods by strengthening their capacity in the areas of economic development and governance. For 40 years, CESO has seen first-hand how volunteers sharing their expertise and years of practical experience can make a difference. What types of assistance does CESO provide? CESOs assistance includes: governance and leadership training; institutional strengthening for a civil society; economic policy; trade and investment development; public sector reform; government finance and taxation; data development; and assistance to small- and medium-sized enterprises (SMEs) in the areas of management, production, marketing and the development of business plans. What are the qualifications of CESO VAs? The backbone of CESO is its roster of experts from industry, business and government. Their expertise spans many fields, including food and beverage; health; education; human resources and management; forestry and wood products; agriculture and agribusiness; natural resources and fisheries; energy; manufacturing; machinery and metals; communications; information technology; tourism; hospitality; retail and financial services; energy services and oil, gas and petroleum; construction; and the whole range of government infrastructure. CESOs volunteers have multilingual and multicultural backgrounds. The volunteer base is balanced in terms of the Canadian mosaic, with almost 20% being francophone and with proportionate representation from all provinces and territories. From where is CESOs financial support derived? CESOs work is supported through CIDA (Canadian International Development Agency), INAC (Indian and Northern Affairs Canada), other Canadian government agencies such as Economic Development Canada and the Government of Nunavut, core financial institutions such as RBC Royal Bank, Scotiabank, and CIBC, multilateral agencies, the voluntary contribution of time and expertise on the part of CESO volunteers, matching monetary contributions from local and international partners, and financial and in-kind support from individual donors, corporations, foundations and international agencies. How is CESO Governed? A board of 14 people, seven of whom are Aboriginal, governs CESO. In Canada, CESO has 58 staff and more than 100 in-house volunteers who work in offices in Vancouver, Edmonton, Saskatoon, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Sherbrooke and Halifax. As well, through a network of Country Representatives and Country Project Managers, CESO has a presence in 16 countries around the world. Accountability is one of CESOs core values. CESO has adopted the Ethical Fundraising and Financial Accountability Code developed by the Canadian Centre for Philanthropy. CESO commits to manage resources responsibly and to report accurately and completely to sponsors, clients and volunteers through an audited annual report. CESO Success Stories A community near the Iroquois River in Saint-Basile, New Brunswick, was dramatically changed when, with CESOs help, an ambitious eco-tourism project was undertaken. The project brought renewed energy to the Madawask Maliseet First Nation community by training young members to operate a new hatchery and fish-out pond, and create nature trails, a campground and interpretive centre. Stable futures were provided for decades. A group of eight clients in the Philippines asked CESO for advice on managing and marketing a range of products, including pasteurized milk, cacao balls, peanut brittle and fresh noodles. One of the clients was nominated for a national Business Excellence Award given to local companies for business excellence and leadership. CESO was able to bask in the reflected glory when the client later won the award. A committee of the Muskoday First Nation needed help to create goals and objectives that would take them into the future. CESO provided a workshop on board training to seven First Nation staff members. The training covered, among other things, understanding the roles and responsibilities of boards and committees, the characteristics of being a good board and its legal responsibilities. The committee members now have a better understanding of what their role is and how to interact and communicate with the governing administration. Implementing a marketing plan developed with CESOs help, a small computer software company in Armenia improved productivity and service quality, and won a major new contract that increased sales by US$300,000. In a follow-up assignment, CESO was asked to help a Honduran municipality with an evaluation and assessment of its waste water facility, which had been inoperative since its construction in 1998. CESOs help resulted in a fully operational water treatment system, with 85% of the population receiving chlorinated water and 65% receiving potable water as compared to only 30% in 1998. This improvement to service also led to a 60% drop in gastric infections within the population. The Shawanaga First Nation was able to save $25,000 as a result of CESOs assistance. Through CESOs Royal Bank-supported MBA Experience Program, a team of four students from Brock University, led by a CESO VA, conducted an in-depth analysis of an existing community-owned restaurant and formulated a number of recommendations to help the community leaders in deciding the future sustainability of its enterprise. In Senegal, SMEs in need of funding were given a boost when, with CESOs help, a pilot project was put in place. The projects goals were to identify the needs of the Senegalese SME stakeholders; to encourage local financial institutions to adapt their operations to meet those needs; and to clarify which of the financial sectors missing components were necessary for the global and sustainable funding of SMEs. Monique Bistoros and Stphane Cormier wanted to pursue their dream of opening a tea room. The two Montreal resident teachers were enthusiastic and intelligent, but knew that theyd need business start-up and legal advice, so they turned to CESO and its Support to SME-Youth team for help. The women met with CESO Volunteer Advisers who provided advice on business start-up, development plans for the needed operating permit, and their lease agreement. Today, they are happily living their dream.     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